A service outage refers to a period during which a service, such as a website, application, or system, is unavailable or non-operational. It can result from various factors, including technical failures, maintenance activities, network issues, or external events like power outages or natural disasters. Service outages can affect user accessibility, functionality, and data availability, leading to inconveniences or disruptions in normal operations. Organizations often aim to minimize service outages through proper maintenance, monitoring systems, and having contingency plans in place to restore service as quickly as possible. The duration of a service outage can vary from a few minutes to several hours or longer, depending on the underlying cause and the effectiveness of the response efforts.
Recently, a 24-hour outage of Sony’s PlayStation Network affected both online and some single-player games. This incident highlights the vulnerabilities of digital game ownership and access. Players are encouraged to…